API ReferencePlan
Delete a plan
Deletes the plan together with all its routes and stops.
Deletes the plan together with all its routes and stops. This cannot be undone.
Completed plans are the source of truth for proof of delivery, KPIs and analytics in Routal, so archive them on your side instead of deleting them.
Authorization
api_key private_key<token>
Pass your API key as the private_key query string parameter. Generate and rotate keys in Developer Settings of your Routal workspace.
Keys stay server-side. Never ship them to a browser or mobile app.
In: query
Path Parameters
id*string
Plan ID
Match
^[0-9a-f]{24}Response Body
application/json
application/json
application/json
application/json
curl -X DELETE "https://example.com/v2/plan/string"{
"id": "4f75d991ac359f8c4c79d762",
"organization_id": "4f75d991ac359f8c4c79d762",
"project_id": "4f75d991ac359f8c4c79d762",
"completed_stops": 1,
"canceled_stops": 2,
"pending_stops": 3,
"incomplete_stops": 3,
"total_stops": 6,
"total_routes": 5,
"label": "Eixample route — 2026-05-21",
"execution_date": "2026-09-09T07:20:39.214Z",
"status": "planning",
"created_by": "4f75d991ac359f8c4c79d762",
"created_at": "2026-09-09T07:20:39.214Z",
"updated_at": "2026-09-09T07:20:39.214Z",
"deleted_at": "2026-09-09T07:20:39.214Z",
"deleted": true,
"stops": [
{
"id": "4f75d991ac359f8c4c79d762",
"fixed_id": "1",
"organization_id": "4f75d991ac359f8c4c79d762",
"project_id": "4f75d991ac359f8c4c79d762",
"plan_id": "4f75d991ac359f8c4c79d762",
"plan_label": "March deliveries",
"type": "delivery",
"route_id": "4f75d991ac359f8c4c79d762",
"vehicle_id": "4f75d991ac359f8c4c79d762",
"client_id": "4f75d991ac359f8c4c79d762",
"client_external_id": "CUST-58291",
"external_id": "ORD-2026-58291",
"location": {
"location_id": "4f75d991ac359f8c4c79d762",
"label": "Location label",
"country": "Spain",
"country_code": "ES",
"state": "Catalonia",
"city": "Barcelona",
"street": "Calle de Pau Claris",
"postal_code": "08302",
"comments": "Location comments",
"lat": 40.45,
"lng": -3.68,
"main_text": "Calle de Pau Claris 12",
"secondary_text": "Barcelona, Catalonia, Spain"
},
"location_details": "Local 2, junto a la entrada principal",
"label": "Acme Pharmacy — Aragó branch",
"comments": "Ring intercom 2B. Do not leave at reception.",
"phone": "+34612345678",
"email": "sarah.johnson@example.com",
"url": "https://shop.example.com/orders/58291",
"reference_person": "Sarah Johnson",
"duration": 180,
"requires": [
"refrigerated",
"fragile"
],
"cluster": "eixample-norte",
"reward": 5,
"time_windows": [
[
28800,
61200
]
],
"volume": 0.12,
"weight": 8.4,
"price": 8.4,
"max_delivery_time": 7200,
"status": "pending",
"plan_execution_date": "2026-09-09T07:20:39.194Z",
"order": 0,
"planned_arrival_time": 29500,
"planned_departure_time": 30000,
"estimated_arrival_time": "2026-09-09T07:20:39.194Z",
"estimated_departure_time": "2026-09-09T07:20:39.194Z",
"pickup_id": "4f75d991ac359f8c4c79d762",
"distance_to_previous_stop": 30000,
"distance_to_next_stop": 20000,
"optimization_warning": true,
"chain_id": "order-58291",
"chain_position": 1,
"custom_fields": {
"order_reference": "ORD-2026-58291",
"parcel_count": 2,
"cod_amount": 24.9
},
"tasks": [
{
"id": "4f75d991ac359f8c4c79d762",
"stop_id": "4f75d991ac359f8c4c79d762",
"label": "Deliver refrigerated parcel 1/2",
"comments": "Keep cold chain. Weight 12.4 kg.",
"barcode": "8410076472158",
"status": "completed",
"custom_fields": {
"sku": "SKU-4582",
"quantity": 2,
"lot_number": "L-2026-038"
},
"created_by": "4f75d991ac359f8c4c79d762",
"created_at": "2026-09-09T07:20:39.190Z",
"updated_at": "2026-09-09T07:20:39.190Z",
"deleted_at": "2026-09-09T07:20:39.190Z"
}
],
"reports": [
{
"id": "4f75d991ac359f8c4c79d762",
"stop_id": "4f75d991ac359f8c4c79d762",
"route_id": "4f75d991ac359f8c4c79d762",
"project_id": "4f75d991ac359f8c4c79d762",
"plan_id": "4f75d991ac359f8c4c79d762",
"type": "service_report_completed",
"comments": "Customer not present. Notice left in the mailbox.",
"images": [
{
"id": "4f75d991ac359f8c4c79d762",
"url": "https://api.routal.com"
}
],
"signature": {
"id": "4f75d991ac359f8c4c79d762",
"url": "https://api.routal.com"
},
"tasks": [
{
"task_id": "4f75d991ac359f8c4c79d762",
"status": "completed",
"comments": "Parcel delivered in perfect condition.",
"custom_fields": {
"sku": "SKU-4582",
"quantity": 2,
"lot_number": "L-2026-038"
}
}
],
"cancel_reason": "nobody",
"location": {
"location_id": "4f75d991ac359f8c4c79d762",
"label": "Location label",
"country": "Spain",
"country_code": "ES",
"state": "Catalonia",
"city": "Barcelona",
"street": "Calle de Pau Claris",
"postal_code": "08302",
"comments": "Location comments",
"lat": 40.45,
"lng": -3.68,
"main_text": "Calle de Pau Claris 12",
"secondary_text": "Barcelona, Catalonia, Spain"
},
"location_distance": 120,
"time_in_stop": 180,
"custom_fields": {
"delivered_to": "neighbor 2A",
"cod_collected": 24.9,
"photo_count": 2
},
"created_at": "2026-09-09T07:20:39.190Z"
}
],
"report_attempts": 2,
"survey": {
"stop_id": "4f75d991ac359f8c4c79d762",
"route_id": "4f75d991ac359f8c4c79d762",
"rating": 1,
"rating_tag": "time",
"comments": "The delivery was very professional and punctual.",
"created_at": "2026-09-09T07:20:39.193Z",
"updated_at": "2026-09-09T07:20:39.193Z"
},
"pin": "4729",
"customer_text_field": "Leave at reception if I'm not home.",
"supervisors": [
"4f75d991ac359f8c4c79d762"
],
"location_validation_sent": false,
"location_validation_sent_at": "2026-09-09T07:20:39.195Z",
"location_validated": false,
"location_validated_at": "2026-09-09T07:20:39.195Z",
"packages": [
{
"identifier": "4f75d991ac359f8c4c79d762",
"status": "pending",
"picked_at": "2026-09-09T07:20:39.195Z",
"delivered_at": "2026-09-09T07:20:39.195Z",
"updated_at": "2026-09-09T07:20:39.195Z"
}
],
"created_by": "4f75d991ac359f8c4c79d762",
"created_at": "2026-09-09T07:20:39.034Z",
"updated_at": "2026-09-09T07:20:39.034Z",
"deleted_at": "2026-09-09T07:20:39.034Z",
"deleted": true,
"pickup": {
"id": "4f75d991ac359f8c4c79d762",
"fixed_id": "1",
"organization_id": "4f75d991ac359f8c4c79d762",
"project_id": "4f75d991ac359f8c4c79d762",
"plan_id": "4f75d991ac359f8c4c79d762",
"plan_label": "March deliveries",
"type": "delivery",
"route_id": "4f75d991ac359f8c4c79d762",
"vehicle_id": "4f75d991ac359f8c4c79d762",
"client_id": "4f75d991ac359f8c4c79d762",
"client_external_id": "CUST-58291",
"external_id": "ORD-2026-58291",
"location": {
"location_id": "4f75d991ac359f8c4c79d762",
"label": "Location label",
"country": "Spain",
"country_code": "ES",
"state": "Catalonia",
"city": "Barcelona",
"street": "Calle de Pau Claris",
"postal_code": "08302",
"comments": "Location comments",
"lat": 40.45,
"lng": -3.68,
"main_text": "Calle de Pau Claris 12",
"secondary_text": "Barcelona, Catalonia, Spain"
},
"location_details": "Local 2, junto a la entrada principal",
"label": "Acme Pharmacy — Aragó branch",
"comments": "Ring intercom 2B. Do not leave at reception.",
"phone": "+34612345678",
"email": "sarah.johnson@example.com",
"url": "https://shop.example.com/orders/58291",
"reference_person": "Sarah Johnson",
"duration": 180,
"requires": [
"refrigerated",
"fragile"
],
"cluster": "eixample-norte",
"reward": 5,
"time_windows": [
[
28800,
61200
]
],
"volume": 0.12,
"weight": 8.4,
"price": 8.4,
"max_delivery_time": 7200,
"status": "pending",
"plan_execution_date": "2026-09-09T07:20:39.194Z",
"order": 0,
"planned_arrival_time": 29500,
"planned_departure_time": 30000,
"estimated_arrival_time": "2026-09-09T07:20:39.194Z",
"estimated_departure_time": "2026-09-09T07:20:39.194Z",
"pickup_id": "4f75d991ac359f8c4c79d762",
"distance_to_previous_stop": 30000,
"distance_to_next_stop": 20000,
"optimization_warning": true,
"chain_id": "order-58291",
"chain_position": 1,
"custom_fields": {
"order_reference": "ORD-2026-58291",
"parcel_count": 2,
"cod_amount": 24.9
},
"tasks": [
{
"id": "4f75d991ac359f8c4c79d762",
"stop_id": "4f75d991ac359f8c4c79d762",
"label": "Deliver refrigerated parcel 1/2",
"comments": "Keep cold chain. Weight 12.4 kg.",
"barcode": "8410076472158",
"status": "completed",
"custom_fields": {
"sku": "SKU-4582",
"quantity": 2,
"lot_number": "L-2026-038"
},
"created_by": "4f75d991ac359f8c4c79d762",
"created_at": "2026-09-09T07:20:39.190Z",
"updated_at": "2026-09-09T07:20:39.190Z",
"deleted_at": "2026-09-09T07:20:39.190Z"
}
],
"reports": [
{
"id": "4f75d991ac359f8c4c79d762",
"stop_id": "4f75d991ac359f8c4c79d762",
"route_id": "4f75d991ac359f8c4c79d762",
"project_id": "4f75d991ac359f8c4c79d762",
"plan_id": "4f75d991ac359f8c4c79d762",
"type": "service_report_completed",
"comments": "Customer not present. Notice left in the mailbox.",
"images": [
{
"id": "4f75d991ac359f8c4c79d762",
"url": "https://api.routal.com"
}
],
"signature": {
"id": "4f75d991ac359f8c4c79d762",
"url": "https://api.routal.com"
},
"tasks": [
{
"task_id": "4f75d991ac359f8c4c79d762",
"status": "completed",
"comments": "Parcel delivered in perfect condition.",
"custom_fields": {
"sku": "SKU-4582",
"quantity": 2,
"lot_number": "L-2026-038"
}
}
],
"cancel_reason": "nobody",
"location": {
"location_id": "4f75d991ac359f8c4c79d762",
"label": "Location label",
"country": "Spain",
"country_code": "ES",
"state": "Catalonia",
"city": "Barcelona",
"street": "Calle de Pau Claris",
"postal_code": "08302",
"comments": "Location comments",
"lat": 40.45,
"lng": -3.68,
"main_text": "Calle de Pau Claris 12",
"secondary_text": "Barcelona, Catalonia, Spain"
},
"location_distance": 120,
"time_in_stop": 180,
"custom_fields": {
"delivered_to": "neighbor 2A",
"cod_collected": 24.9,
"photo_count": 2
},
"created_at": "2026-09-09T07:20:39.190Z"
}
],
"report_attempts": 2,
"survey": {
"stop_id": "4f75d991ac359f8c4c79d762",
"route_id": "4f75d991ac359f8c4c79d762",
"rating": 1,
"rating_tag": "time",
"comments": "The delivery was very professional and punctual.",
"created_at": "2026-09-09T07:20:39.193Z",
"updated_at": "2026-09-09T07:20:39.193Z"
},
"pin": "4729",
"customer_text_field": "Leave at reception if I'm not home.",
"supervisors": [
"4f75d991ac359f8c4c79d762"
],
"location_validation_sent": false,
"location_validation_sent_at": "2026-09-09T07:20:39.195Z",
"location_validated": false,
"location_validated_at": "2026-09-09T07:20:39.195Z",
"packages": [
{
"identifier": "4f75d991ac359f8c4c79d762",
"status": "pending",
"picked_at": "2026-09-09T07:20:39.195Z",
"delivered_at": "2026-09-09T07:20:39.195Z",
"updated_at": "2026-09-09T07:20:39.195Z"
}
],
"created_by": "4f75d991ac359f8c4c79d762",
"created_at": "2026-09-09T07:20:39.034Z",
"updated_at": "2026-09-09T07:20:39.034Z",
"deleted_at": "2026-09-09T07:20:39.034Z",
"deleted": true
}
}
],
"routes": [
{
"id": "4f75d991ac359f8c4c79d762",
"project_id": "4f75d991ac359f8c4c79d762",
"plan_id": "4f75d991ac359f8c4c79d762",
"vehicle_id": "4f75d991ac359f8c4c79d762",
"external_id": "ROUTE-2026-05-21-MAD03",
"start_location": {
"location_id": "4f75d991ac359f8c4c79d762",
"label": "Location label",
"country": "Spain",
"country_code": "ES",
"state": "Catalonia",
"city": "Barcelona",
"street": "Calle de Pau Claris",
"postal_code": "08302",
"comments": "Location comments",
"lat": 40.45,
"lng": -3.68,
"main_text": "Calle de Pau Claris 12",
"secondary_text": "Barcelona, Catalonia, Spain"
},
"end_location": {
"location_id": "4f75d991ac359f8c4c79d762",
"label": "Location label",
"country": "Spain",
"country_code": "ES",
"state": "Catalonia",
"city": "Barcelona",
"street": "Calle de Pau Claris",
"postal_code": "08302",
"comments": "Location comments",
"lat": 40.45,
"lng": -3.68,
"main_text": "Calle de Pau Claris 12",
"secondary_text": "Barcelona, Catalonia, Spain"
},
"label": "Eixample route — Refrigerated van 02",
"phone": "+34612345678",
"comments": "Load at 06:00 at dock 4. Depart 06:30.",
"email": "carlos.lopez@example.com",
"plate": "2596 KHO",
"vehicle_model": "Transit Custom L2H2",
"color": "#1E88E5",
"brand": "Ford",
"vehicle": {
"fuel_type": "diesel",
"consumption": 8,
"break": {
"start": 43200,
"end": 54000,
"duration": 2700
}
},
"planned_track": "spxsBsdb|Lymo`qvAx@TKvAr@K",
"is_locked": true,
"geo_fences": [
"4f75d991ac359f8c4c79d762"
],
"time_window": [
28800,
61200
],
"max_distance": 120000,
"min_distance": 5000,
"max_time": 28800,
"min_time": 3600,
"max_weight": 800,
"max_volume": 8,
"max_services": 40,
"provides": [
"refrigerated",
"lift_gate"
],
"order": 0,
"start_date": "2026-09-09T07:20:39.205Z",
"end_date": "2026-09-09T07:20:39.205Z",
"estimated_end_time": "2026-09-09T07:20:39.205Z",
"last_position": {
"lat": 40.45,
"lng": -3.68,
"created_at": "2026-09-09T07:20:39.203Z",
"orientation": 270
},
"planned_start_time": 23400,
"planned_end_time": 50400,
"custom_fields": {},
"distance_traveled": 0,
"tracing_percent": 0,
"price_per_minute": 0.0035,
"price_per_distance": 0.00045,
"price_per_stop": 0.5,
"toll_price": 4.8,
"toll_price_currency": "EUR",
"status": "not_started",
"created_by": "4f75d991ac359f8c4c79d762",
"created_at": "2026-09-09T07:20:39.034Z",
"updated_at": "2026-09-09T07:20:39.034Z",
"deleted_at": "2026-09-09T07:20:39.034Z",
"deleted": true,
"stops": [
{
"id": "4f75d991ac359f8c4c79d762",
"fixed_id": "1",
"organization_id": "4f75d991ac359f8c4c79d762",
"project_id": "4f75d991ac359f8c4c79d762",
"plan_id": "4f75d991ac359f8c4c79d762",
"plan_label": "March deliveries",
"type": "delivery",
"route_id": "4f75d991ac359f8c4c79d762",
"vehicle_id": "4f75d991ac359f8c4c79d762",
"client_id": "4f75d991ac359f8c4c79d762",
"client_external_id": "CUST-58291",
"external_id": "ORD-2026-58291",
"location": {
"location_id": "4f75d991ac359f8c4c79d762",
"label": "Location label",
"country": "Spain",
"country_code": "ES",
"state": "Catalonia",
"city": "Barcelona",
"street": "Calle de Pau Claris",
"postal_code": "08302",
"comments": "Location comments",
"lat": 40.45,
"lng": -3.68,
"main_text": "Calle de Pau Claris 12",
"secondary_text": "Barcelona, Catalonia, Spain"
},
"location_details": "Local 2, junto a la entrada principal",
"label": "Acme Pharmacy — Aragó branch",
"comments": "Ring intercom 2B. Do not leave at reception.",
"phone": "+34612345678",
"email": "sarah.johnson@example.com",
"url": "https://shop.example.com/orders/58291",
"reference_person": "Sarah Johnson",
"duration": 180,
"requires": [
"refrigerated",
"fragile"
],
"cluster": "eixample-norte",
"reward": 5,
"time_windows": [
[
28800,
61200
]
],
"volume": 0.12,
"weight": 8.4,
"price": 8.4,
"max_delivery_time": 7200,
"status": "pending",
"plan_execution_date": "2026-09-09T07:20:39.194Z",
"order": 0,
"planned_arrival_time": 29500,
"planned_departure_time": 30000,
"estimated_arrival_time": "2026-09-09T07:20:39.194Z",
"estimated_departure_time": "2026-09-09T07:20:39.194Z",
"pickup_id": "4f75d991ac359f8c4c79d762",
"distance_to_previous_stop": 30000,
"distance_to_next_stop": 20000,
"optimization_warning": true,
"chain_id": "order-58291",
"chain_position": 1,
"custom_fields": {
"order_reference": "ORD-2026-58291",
"parcel_count": 2,
"cod_amount": 24.9
},
"tasks": [
{
"id": "4f75d991ac359f8c4c79d762",
"stop_id": "4f75d991ac359f8c4c79d762",
"label": "Deliver refrigerated parcel 1/2",
"comments": "Keep cold chain. Weight 12.4 kg.",
"barcode": "8410076472158",
"status": "completed",
"custom_fields": {
"sku": "SKU-4582",
"quantity": 2,
"lot_number": "L-2026-038"
},
"created_by": "4f75d991ac359f8c4c79d762",
"created_at": "2026-09-09T07:20:39.190Z",
"updated_at": "2026-09-09T07:20:39.190Z",
"deleted_at": "2026-09-09T07:20:39.190Z"
}
],
"reports": [
{
"id": "4f75d991ac359f8c4c79d762",
"stop_id": "4f75d991ac359f8c4c79d762",
"route_id": "4f75d991ac359f8c4c79d762",
"project_id": "4f75d991ac359f8c4c79d762",
"plan_id": "4f75d991ac359f8c4c79d762",
"type": "service_report_completed",
"comments": "Customer not present. Notice left in the mailbox.",
"images": [
{
"id": "4f75d991ac359f8c4c79d762",
"url": "https://api.routal.com"
}
],
"signature": {
"id": "4f75d991ac359f8c4c79d762",
"url": "https://api.routal.com"
},
"tasks": [
{
"task_id": "4f75d991ac359f8c4c79d762",
"status": "completed",
"comments": "Parcel delivered in perfect condition.",
"custom_fields": {
"sku": "SKU-4582",
"quantity": 2,
"lot_number": "L-2026-038"
}
}
],
"cancel_reason": "nobody",
"location": {
"location_id": "4f75d991ac359f8c4c79d762",
"label": "Location label",
"country": "Spain",
"country_code": "ES",
"state": "Catalonia",
"city": "Barcelona",
"street": "Calle de Pau Claris",
"postal_code": "08302",
"comments": "Location comments",
"lat": 40.45,
"lng": -3.68,
"main_text": "Calle de Pau Claris 12",
"secondary_text": "Barcelona, Catalonia, Spain"
},
"location_distance": 120,
"time_in_stop": 180,
"custom_fields": {
"delivered_to": "neighbor 2A",
"cod_collected": 24.9,
"photo_count": 2
},
"created_at": "2026-09-09T07:20:39.190Z"
}
],
"report_attempts": 2,
"survey": {
"stop_id": "4f75d991ac359f8c4c79d762",
"route_id": "4f75d991ac359f8c4c79d762",
"rating": 1,
"rating_tag": "time",
"comments": "The delivery was very professional and punctual.",
"created_at": "2026-09-09T07:20:39.193Z",
"updated_at": "2026-09-09T07:20:39.193Z"
},
"pin": "4729",
"customer_text_field": "Leave at reception if I'm not home.",
"supervisors": [
"4f75d991ac359f8c4c79d762"
],
"location_validation_sent": false,
"location_validation_sent_at": "2026-09-09T07:20:39.195Z",
"location_validated": false,
"location_validated_at": "2026-09-09T07:20:39.195Z",
"packages": [
{
"identifier": "4f75d991ac359f8c4c79d762",
"status": "pending",
"picked_at": "2026-09-09T07:20:39.195Z",
"delivered_at": "2026-09-09T07:20:39.195Z",
"updated_at": "2026-09-09T07:20:39.195Z"
}
],
"created_by": "4f75d991ac359f8c4c79d762",
"created_at": "2026-09-09T07:20:39.034Z",
"updated_at": "2026-09-09T07:20:39.034Z",
"deleted_at": "2026-09-09T07:20:39.034Z",
"deleted": true,
"pickup": {
"id": "4f75d991ac359f8c4c79d762",
"fixed_id": "1",
"organization_id": "4f75d991ac359f8c4c79d762",
"project_id": "4f75d991ac359f8c4c79d762",
"plan_id": "4f75d991ac359f8c4c79d762",
"plan_label": "March deliveries",
"type": "delivery",
"route_id": "4f75d991ac359f8c4c79d762",
"vehicle_id": "4f75d991ac359f8c4c79d762",
"client_id": "4f75d991ac359f8c4c79d762",
"client_external_id": "CUST-58291",
"external_id": "ORD-2026-58291",
"location": {
"location_id": "4f75d991ac359f8c4c79d762",
"label": "Location label",
"country": "Spain",
"country_code": "ES",
"state": "Catalonia",
"city": "Barcelona",
"street": "Calle de Pau Claris",
"postal_code": "08302",
"comments": "Location comments",
"lat": 40.45,
"lng": -3.68,
"main_text": "Calle de Pau Claris 12",
"secondary_text": "Barcelona, Catalonia, Spain"
},
"location_details": "Local 2, junto a la entrada principal",
"label": "Acme Pharmacy — Aragó branch",
"comments": "Ring intercom 2B. Do not leave at reception.",
"phone": "+34612345678",
"email": "sarah.johnson@example.com",
"url": "https://shop.example.com/orders/58291",
"reference_person": "Sarah Johnson",
"duration": 180,
"requires": [
"refrigerated",
"fragile"
],
"cluster": "eixample-norte",
"reward": 5,
"time_windows": [
[
28800,
61200
]
],
"volume": 0.12,
"weight": 8.4,
"price": 8.4,
"max_delivery_time": 7200,
"status": "pending",
"plan_execution_date": "2026-09-09T07:20:39.194Z",
"order": 0,
"planned_arrival_time": 29500,
"planned_departure_time": 30000,
"estimated_arrival_time": "2026-09-09T07:20:39.194Z",
"estimated_departure_time": "2026-09-09T07:20:39.194Z",
"pickup_id": "4f75d991ac359f8c4c79d762",
"distance_to_previous_stop": 30000,
"distance_to_next_stop": 20000,
"optimization_warning": true,
"chain_id": "order-58291",
"chain_position": 1,
"custom_fields": {
"order_reference": "ORD-2026-58291",
"parcel_count": 2,
"cod_amount": 24.9
},
"tasks": [
{
"id": "4f75d991ac359f8c4c79d762",
"stop_id": "4f75d991ac359f8c4c79d762",
"label": "Deliver refrigerated parcel 1/2",
"comments": "Keep cold chain. Weight 12.4 kg.",
"barcode": "8410076472158",
"status": "completed",
"custom_fields": {
"sku": "SKU-4582",
"quantity": 2,
"lot_number": "L-2026-038"
},
"created_by": "4f75d991ac359f8c4c79d762",
"created_at": "2026-09-09T07:20:39.190Z",
"updated_at": "2026-09-09T07:20:39.190Z",
"deleted_at": "2026-09-09T07:20:39.190Z"
}
],
"reports": [
{
"id": "4f75d991ac359f8c4c79d762",
"stop_id": "4f75d991ac359f8c4c79d762",
"route_id": "4f75d991ac359f8c4c79d762",
"project_id": "4f75d991ac359f8c4c79d762",
"plan_id": "4f75d991ac359f8c4c79d762",
"type": "service_report_completed",
"comments": "Customer not present. Notice left in the mailbox.",
"images": [
{
"id": "4f75d991ac359f8c4c79d762",
"url": "https://api.routal.com"
}
],
"signature": {
"id": "4f75d991ac359f8c4c79d762",
"url": "https://api.routal.com"
},
"tasks": [
{
"task_id": "4f75d991ac359f8c4c79d762",
"status": "completed",
"comments": "Parcel delivered in perfect condition.",
"custom_fields": {
"sku": "SKU-4582",
"quantity": 2,
"lot_number": "L-2026-038"
}
}
],
"cancel_reason": "nobody",
"location": {
"location_id": "4f75d991ac359f8c4c79d762",
"label": "Location label",
"country": "Spain",
"country_code": "ES",
"state": "Catalonia",
"city": "Barcelona",
"street": "Calle de Pau Claris",
"postal_code": "08302",
"comments": "Location comments",
"lat": 40.45,
"lng": -3.68,
"main_text": "Calle de Pau Claris 12",
"secondary_text": "Barcelona, Catalonia, Spain"
},
"location_distance": 120,
"time_in_stop": 180,
"custom_fields": {
"delivered_to": "neighbor 2A",
"cod_collected": 24.9,
"photo_count": 2
},
"created_at": "2026-09-09T07:20:39.190Z"
}
],
"report_attempts": 2,
"survey": {
"stop_id": "4f75d991ac359f8c4c79d762",
"route_id": "4f75d991ac359f8c4c79d762",
"rating": 1,
"rating_tag": "time",
"comments": "The delivery was very professional and punctual.",
"created_at": "2026-09-09T07:20:39.193Z",
"updated_at": "2026-09-09T07:20:39.193Z"
},
"pin": "4729",
"customer_text_field": "Leave at reception if I'm not home.",
"supervisors": [
"4f75d991ac359f8c4c79d762"
],
"location_validation_sent": false,
"location_validation_sent_at": "2026-09-09T07:20:39.195Z",
"location_validated": false,
"location_validated_at": "2026-09-09T07:20:39.195Z",
"packages": [
{
"identifier": "4f75d991ac359f8c4c79d762",
"status": "pending",
"picked_at": "2026-09-09T07:20:39.195Z",
"delivered_at": "2026-09-09T07:20:39.195Z",
"updated_at": "2026-09-09T07:20:39.195Z"
}
],
"created_by": "4f75d991ac359f8c4c79d762",
"created_at": "2026-09-09T07:20:39.034Z",
"updated_at": "2026-09-09T07:20:39.034Z",
"deleted_at": "2026-09-09T07:20:39.034Z",
"deleted": true
}
}
],
"break_stop": {
"is_completed": false,
"order": 2,
"planned_start_time": 20000,
"planned_end_time": 30000,
"real_start_time": 20000,
"real_end_time": 30000
}
}
]
}{
"message": "Domain not found",
"message_id": "highway.domain.error.not_found"
}Empty
{
"message": "Domain not found",
"message_id": "highway.domain.error.not_found"
}{
"message": "Domain not found",
"message_id": "highway.domain.error.not_found"
}Empty
Empty